Airbrx, Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
Account Registration: When you create an account, we collect information such as your name, email address, company name, job title, and password.
Profile Information: You may provide additional information about yourself and your organization, such as industry, company size, and data warehouse configuration details.
Communication: When you contact us via email, support forms, or chat, we collect the content of your communications and associated metadata.
Billing Information: If you subscribe to our paid services, we collect billing address, payment method details, and transaction history. Payment processing is handled by third-party payment processors; we do not store full credit card information.
Content and Data: You may upload, input, or store data within our platform. This may include configuration files, query logs, and usage metrics related to your data warehouse.
Log Data: We automatically collect information about your interactions with our services, including IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to understand your usage patterns, remember your preferences, and improve our services. You can control cookie settings through your browser.
Analytics: We use analytics tools to track aggregated usage patterns, feature adoption, and service performance.
Device Information: We may collect information about the devices you use to access our services, including device type, hardware model, and unique device identifiers.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including:
These providers are contractually obligated to use your information only as necessary to provide services and must maintain appropriate security measures.
We may disclose your information when required by law, legal process, or government request, or when we believe in good faith that disclosure is necessary to:
If Airbrx, Inc. is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the context and our legal obligations:
You may request deletion of your account and associated personal information by contacting us. We will comply with deletion requests subject to legal and contractual obligations to retain certain information.
Depending on your location, you may have certain rights regarding your personal information:
If you are located in the EEA, you have additional rights under the General Data Protection Regulation, including:
If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale or sharing of personal information.
To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within the timeframe required by applicable law, typically within 30 days.
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from your home country.
By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses to protect your information.
Our website and services may contain links to third-party websites and services that are not operated by Airbrx. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information and terminate the child's account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
Airbrx, Inc.
68685 E Huckleberry Dr
Welches, OR 97067
Email: privacy@airbrx.com
We will respond to your email inquiry within 30 days or as required by applicable law.